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One of the three service companies established was Bayer Business Services. The new, legally independent company combined the former “central service divisions” for human resources, procurement, enterprise accounting, logistics and IT – together with several Bayer subsidiaries – under a single umbrella. In Germany, Bayer Business Services trades as a GmbH (limited liability company). It also steers the international activities from its headquarters in Leverkusen. Bayer Business Services has a majority shareholding in Bayer Business and Technology Services LLC in the United States. In January 2011, Bayer Business Services India Limited was founded in India for the IT service center. A further Shared Service Center will open in Manila in 2012, for which the company "Bayer Business Services Philippines Inc." was newly founded. In the other countries where Bayer Business Services operates, units are organizationally part of the Bayer global service platform, but functionally assigned to a global business unit of Bayer Business Services.

Unique competence center

This development has created a unique global competence center for a diverse range of business processes in the Bayer Group. Many of the solutions that Bayer Business Services offers its customers today originated in the former central service divisions of Bayer AG, where specialists had always worked on ways to steadily optimize business processes.

In the new organization, Bayer Business Services took over these business processes for the subgroups and Group companies in the form of shared services.

In-house full-service provider

In light of the growing need to outsource certain business processes, Bayer Business Services has succeeded within a few years in establishing itself as a high-performance full-service provider of IT-based administrative, commercial and scientific services for the Group. One of the major strengths of Bayer Business Services from the outset has proven to be its international orientation, which provides optimal support for Bayer's global activities.